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Slack Integration

Send & Receive SMS Inside Slack

Your team already lives in Slack. Now your SMS conversations can too. LimeCall's Slack integration brings two-way customer texting directly into your workspace — no app switching, no missed messages.

Free plan available · No developer required · Setup in minutes

Everything you need for SMS in Slack

SMS in Slack Channels

Customer SMS conversations appear directly in dedicated Slack channels. Your team replies without switching apps.

Two-Way Texting

Send and receive SMS in real time from Slack. Full conversation history visible to the whole team.

Team Collaboration

Tag teammates, discuss next steps in threads, and hand off conversations — all within Slack.

Instant Notifications

Get Slack notifications the moment a customer texts in. Never miss an inbound SMS again.

Easy OAuth Setup

Connect LimeCall to Slack in minutes with our OAuth integration. No developer or code required.

Context & History

See full conversation history, contact details, and previous interactions directly in Slack.

Set up in 3 steps

1

Connect LimeCall to Slack

Click 'Add to Slack' in your LimeCall settings. Authorize the integration in one click via OAuth.

2

Map numbers to channels

Assign each LimeCall phone number to a Slack channel. Texts arrive in the right channel automatically.

3

Text from Slack

Reply to customer texts directly from Slack. Your messages are delivered as SMS to the customer.

LimeCall SMS for Slack vs. Alternatives

Not all SMS-in-Slack solutions are equal. Here's how LimeCall compares.

Feature LimeCall Standalone SMS App Slack Bots Only
2-way SMS in Slack ✗ (separate app) ✗ (outbound only)
No app switching Partial
Team collaboration ✓ Full threading Limited
Call + SMS on same number
CRM sync ✓ Automatic Varies
Business phone numbers ✓ 50+ countries Limited
Free plan available Rarely Varies

Why teams love SMS for Slack

"Switching between apps kills focus. With SMS in Slack, our sales team responds to leads in seconds without breaking their workflow."

— Faster response = higher conversion rates

"Customer texts go to a Slack channel. The whole team sees them, we discuss who handles it, and we never drop a ball."

— Better team coordination on customer conversations

Frequently Asked Questions

Can you send SMS from Slack?
Yes — with LimeCall's Slack integration. LimeCall bridges your Slack workspace with SMS so your team can send and receive text messages directly inside Slack channels without switching to another app.
How does the LimeCall Slack SMS integration work?
Once you connect LimeCall to Slack via OAuth, you map each LimeCall phone number to a Slack channel. Inbound customer SMS appear in the channel, and replies sent from Slack are delivered as SMS to the customer.
Does the integration support two-way texting?
Yes. LimeCall's Slack SMS integration supports full two-way texting. You can both receive customer texts and reply to them — all from Slack.
What LimeCall plan is required for SMS for Slack?
SMS features are available on LimeCall's Starter and Pro plans. The Slack integration is included once SMS is enabled on your account.
Can multiple team members respond to the same SMS thread?
Yes. Because SMS conversations appear in Slack channels, your whole team can see and discuss each conversation. You can use Slack threads to coordinate internally before responding to the customer.
How is LimeCall SMS for Slack different from a standalone SMS app?
LimeCall keeps your team inside Slack — where they already work. No extra app to log into. SMS conversations are treated like any Slack message, with full threading, notifications, and search. It's also tied to your LimeCall phone numbers and CRM sync.

Start texting customers from Slack

Connect LimeCall to Slack in minutes. No developer required. No extra apps.

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