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LimeCall cancellation and refund policy

You can cancel your LimeCall subscription at any time from the dashboard under the setting>billing>cancel plan option. Alternatively, drop us a note at sales@limecall.com .

Repayable funds. Users have the right for refunds from account balance. The amount of a refund should not exceed the current amount on the account balance. A refund is impossible for services that are actually provisioned and for one-time services actually provisioned (for example number connection, eSIM), payment for which is taken from account balance at that time.

Time limitation for refund. Funds on account balance cannot be returned after the expiry of 180 days from the day of the last funded usage against the account balance of LimeCall, to pay goods and services.