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API & Developer Tools

Trigger Callbacks from
Any App or Workflow via API

LimeCall's programmable callback API lets developers and no-code teams fire instant phone callbacks from any trigger — form submissions, CRM events, chat escalations, or custom business logic.

POST https://api.limecall.com/v1/callbacks

Full API docs included · Free tier available · No rate limits on paid plans

99.9%
API Uptime
Enterprise SLA with redundant infrastructure
<500ms
Trigger Time
From API call to callback initiation
50+
Integrations
Connect any app via Zapier, webhooks, or REST
REST
API Standard
JSON responses, webhook events, full docs

Everything You Need to Build
Custom Callback Automation

A complete developer toolkit for triggering, scheduling, and tracking programmatic callbacks at scale.

⚙️

REST API

Trigger callbacks programmatically from any application or script. Full REST API with JSON responses, authentication tokens, and comprehensive documentation.

🔔

Webhooks

Receive real-time events for every callback state change — initiated, connected, completed, or missed. Build reactive workflows that act on call outcomes.

Zapier Integration

Connect LimeCall to 5,000+ apps without writing a line of code. Trigger callbacks from CRM updates, form submissions, e-commerce events, and more.

🎯

Custom Triggers

Define exactly when callbacks should fire based on any data signal — page visits, score thresholds, subscription events, or custom business logic.

🕐

Scheduling Rules

Specify callback windows, time zones, and retry schedules. Ensure callbacks only happen during business hours and retry automatically if the first attempt fails.

🔄

Retry Logic

Configure automatic retry sequences with customisable intervals. If a call is not answered, LimeCall retries up to 5 times across a timeframe you define.

What Teams Build with
Programmable Callbacks

📋

Form Submission Trigger

When a visitor submits your lead form, the API fires a callback request to your team instantly — no manual handoff, no delay, no lost leads.

🏢

CRM Workflow Trigger

Trigger callbacks when a deal reaches a specific stage, a lead score crosses a threshold, or a contact has not been touched in 48 hours.

💬

Chat Escalation

When a live chat reaches a point where a human call would close faster, trigger an instant callback automatically — bridging chat and voice seamlessly.

🛒

E-commerce Cart Events

Trigger high-value callbacks when a cart exceeds a threshold, a customer abandons a high-value order, or a VIP customer needs concierge service.

Integrate in 3 Steps

From API key to live callbacks in minutes. Our documentation covers every language and use case.

01

Authenticate & Get Your API Key

Sign up for LimeCall and grab your API key from the developer dashboard. All API calls are authenticated with Bearer tokens over HTTPS.

02

POST a Callback Request

Send a POST request with the customer's number, your team's number, and optional scheduling parameters. LimeCall initiates the callback within 500ms.

03

Handle Webhook Events

Subscribe to webhook events to receive real-time updates on call outcomes. Update your CRM, trigger follow-ups, or log data — fully automated.

Frequently Asked Questions

What is a programmable callback?
A programmable callback is a phone call triggered automatically by code or an automated workflow rather than a manual action. Using LimeCall's REST API, any application can initiate a callback — connecting a customer with a sales rep the moment a relevant trigger event occurs.
Do I need a developer to use programmable callbacks?
Not necessarily. Non-technical teams can use LimeCall's Zapier integration to connect any of 5,000+ apps without writing code. Developers can use the REST API for maximum control and customisation. Both options are fully supported.
What programming languages does the LimeCall API support?
LimeCall's REST API works with any language that can make HTTPS requests — Python, JavaScript/Node.js, PHP, Ruby, Java, Go, and more. We provide official client libraries for Python and JavaScript, plus code examples for all major languages in our documentation.
Can I schedule callbacks for a future time?
Yes. The API supports a scheduled_at parameter that accepts an ISO 8601 timestamp. You can queue callbacks for specific times, and LimeCall will trigger them automatically. Callbacks outside business hours are held and triggered at the next available window.
How do webhooks work with programmable callbacks?
When you register a webhook URL, LimeCall sends HTTP POST requests to that URL whenever a callback event occurs — such as call.initiated, call.connected, call.completed, or call.missed. Your server receives the payload and can trigger downstream actions like CRM updates or SMS follow-ups.

Build Smarter Callback Workflows.
Start with a Free API Key.

Full REST API, webhook events, and Zapier integration included on every plan. Start building in minutes.

Free tier available · Full docs included · No lock-in