Customers book on any channel. One calendar.
On a phone call, in your website chat, by SMS or on WhatsApp, the AI checks what is really free and books the appointment there and then. Customers who would rather pick a time themselves get a booking tab and page. Every booking lands in your calendar.
Included on every AI Receptionist plan · 7-day free trial
Booked wherever the customer is
Six ways in, one calendar out. Customers never have to switch channels to get an appointment.
Phone calls
Checks live availability while it talks and books before the caller hangs up.
AI chatbotWebsite chat
Offers real times in the chat on your site and books one.
AI textingSMS
Customers text to book; the AI replies with times and confirms.
AI WhatsAppThe same booking, in the app your customers already use.
Self-serveBooking tab & page
A "Book a meeting" tab in the website widget, and a booking page to share.
Website CallbackScheduled callbacks
Visitors pick a time and your team is called then.
How it works
- 01
Connect your calendar
Google Calendar or Outlook, and set your hours and appointment types.
- 02
Turn on booking where you want it
On calls, website chat, SMS, WhatsApp, the widget's booking tab, or all of them.
- 03
Customers book themselves
Every booking lands in one calendar and one inbox, with the conversation attached.
Everything you need to book
Live availability
Only times that are actually free are offered, on every channel.
Google Calendar, Outlook, Calendly
Book into the calendar your team already keeps.
Appointment types
Each with its own length, buffers before and after, minimum notice and booking window.
Round-robin across the team
Share bookings out between team members, or pool everyone's availability.
Time zones handled
Confirmations go out in the customer's own time zone.
Reschedule or cancel by link
Customers change their booking from a secure link; your team can too.
Books at 2am
The AI keeps booking outside office hours, when many customers get in touch.
In the shared inbox
Every booking posts into its conversation, with the call or chat that led to it.
Scheduling questions
Can AI book appointments over the phone?
Yes. LimeCall's AI receptionist checks your calendar while it talks to the caller, offers times that are actually free and books the appointment before the call ends. The recording, transcript and summary are attached.
Can customers book by text message or WhatsApp?
Yes. With booking switched on, the AI answers texts and WhatsApp messages, offers available times and books the one the customer picks, into the same calendar as your phone bookings.
Can my website chatbot book appointments?
Yes. The AI website chatbot offers real times in the chat and books them. Visitors who prefer to pick a slot themselves can use the widget's Book a meeting tab.
Which calendars does it work with?
Google Calendar and Outlook (Microsoft 365), and Calendly. Availability is checked live, so nothing is double-booked.
Can bookings be shared across my team?
Yes. Round-robin shares bookings between team members, and each appointment type can have its own length, buffers, minimum notice and booking window.
How do customers reschedule or cancel?
Every confirmation includes a secure link to reschedule or cancel. Your team can also change bookings from the dashboard.
Is scheduling charged separately?
No. Appointment booking is included on every AI Receptionist plan, from $59 a month. You pay for AI usage, not per booking.