Alert your team and leads
the instant it matters
Real-time push notifications for new leads, missed calls, and re-engagement — delivered to browser, SMS, or both. 3x higher open rate than email.
Notifications that drive action
From new lead alerts to re-engagement campaigns, every notification is designed to connect the right person with the right information at the right moment.
Real-Time Lead Alerts
The moment a new lead submits a form, clicks your widget, or calls your number, your team receives an instant push notification. No polling, no delays — your reps know immediately.
Browser Push Notifications
LimeCall delivers push notifications directly to your team's desktop browser — even when they're not in the LimeCall dashboard. Reps see new lead alerts without switching tabs.
SMS Fallback
If a rep misses the browser notification, LimeCall automatically falls back to SMS. Critical alerts — like a high-value lead or a missed call — always get through, regardless of whether the rep is at their desk.
Custom Notification Rules
Define which events trigger which notifications and for whom. New call from a hot lead? Alert the account manager. Missed call on a weekend? Alert the on-call rep. Rules are fully configurable per team.
Team Alerts
Keep your whole team informed with configurable team-wide alerts for new calls, missed calls, new lead captures, and agent availability changes. Everyone stays in sync without extra meetings.
Scheduled Campaigns
Re-engage cold leads with scheduled push and SMS notification campaigns. Set the timing, target audience, and message — LimeCall delivers at the optimal time and tracks engagement automatically.
Use cases
New Lead Alerts
Your sales team can't respond to what they don't see. LimeCall sends an instant push notification the moment a new lead appears — so your rep can call back within seconds while the lead is still engaged.
Missed Call Recovery
Every missed call is a potential lost deal. LimeCall sends an immediate alert when a call goes unanswered — with the caller's name, number, and source. Your rep can call back before the lead moves on.
Re-Engagement Campaigns
Dormant leads who haven't been contacted in 30+ days are often still warm. LimeCall's scheduled notification campaigns let you reach them with a targeted push or SMS — and bring them back into your pipeline.
Product Updates & Announcements
Use LimeCall's notification infrastructure to push product updates or promotions to opted-in customers. Segment by customer type, product, or activity level for targeted, relevant messaging.
Frequently asked questions
How are push notifications delivered? +
LimeCall delivers push notifications via browser push (for desktop and mobile browsers), in-app alerts within the LimeCall dashboard, and SMS fallback. You can configure which channels are used per notification type. For critical alerts like missed calls, SMS fallback ensures delivery even when the rep is away from their screen.
Do leads need to opt in to receive push notifications? +
For browser push notifications sent to leads (rather than your internal team), visitors need to opt in via a browser permission prompt. LimeCall provides a customisable opt-in prompt that you can display based on visitor behaviour — for example, after a form submission or after viewing a specific page.
Can I control which events trigger which notifications? +
Yes. LimeCall's notification rule engine lets you define triggers (new lead, missed call, scheduled call, campaign response), specify which team members or groups receive the alert, and choose the delivery channel (browser push, SMS, or both). Rules can be scoped to specific campaigns, widgets, or lead sources.
What is the difference between team alerts and lead notifications? +
Team alerts go to your internal team members — reps, managers, or support staff — to notify them of events that require action, like a new lead or missed call. Lead notifications go to the actual contacts in your database, such as reminders before a scheduled call or re-engagement campaign messages. Both types are configurable from the same LimeCall notifications dashboard.
How do I measure notification performance? +
LimeCall tracks delivery rate, open rate, and click-through rate for all notification types. For re-engagement campaigns, you can see how many leads were re-engaged, how many resulted in calls, and the conversion rate. All data is available in the analytics dashboard and can be exported.
Never miss a lead again
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