Convert Every Property Enquiry
into a Viewing
78% of vendors instruct the first agent to call them back. LimeCall connects Rightmove and Zoopla leads to your agents in 28 seconds — capturing viewings, valuations, and completions your competitors miss.
★ Integrates with Rightmove & Zoopla · GDPR Compliant · Trusted by Estate Agencies Across the UK
- 28s
- Average connection time from enquiry to agent
- 3.7×
- More viewings booked vs unanswered enquiries
- £285k
- Average UK property value — every lead counts
- 67%
- Of buyers call first before visiting a property
⚠️ You Have a 28-Second Window to Win Every Instruction
A vendor submits a valuation request on your website at 9pm. They've also enquired with two other local agents. By 9am, all three agencies have seen the lead. The vendor instructs whoever calls first. Without LimeCall, that's a coin toss. With LimeCall, your agent calls in 28 seconds while the enquiry is still hot — and your competitors haven't even opened their email.
How LimeCall Works for Estate Agents
Buyer or Vendor Enquires Online
Via your website valuation page, Rightmove lead email, Zoopla notification, or any portal webhook — LimeCall receives the enquiry instantly.
LimeCall Routes to the Right Agent
Routing rules match the enquiry to the correct branch by postcode and alert the assigned agent — valuation team for vendors, sales for buyers.
Agent Connected in 28 Seconds
Your agent speaks with the buyer or vendor before any competitor. First call wins the instruction — every time.
Built for UK Estate Agencies & Property Developers
Instant Callback from Rightmove & Zoopla Leads
Connect Rightmove and Zoopla lead notifications to LimeCall via webhook. The moment a buyer enquires on a portal, your agent gets a callback — before any other agency responds.
Valuation Request Widget
Add a callback widget to your valuation landing page. Vendors who want a free valuation are connected to a local valuer in 28 seconds — no forms, no waiting, no drop-off.
Out-of-Hours Lead Capture
Property searches happen at 10pm. LimeCall queues every after-hours enquiry and surfaces them to your agents first thing — so you call before the vendor instructs a competitor.
Branch Routing by Postcode
Multi-branch agencies route callbacks automatically by the property's postcode. SW1 goes to Chelsea, M1 to Manchester — zero manual triage, faster response every time.
WhatsApp Property Photo Sharing
After connecting with a buyer, agents can send floor plans, photos, and video tours via WhatsApp in the same conversation thread — keeping engagement high post-call.
CRM Sync — Reapit, Dezrez, Jupix & Alto
Every callback is automatically logged in your estate agency CRM. Reapit, Dezrez, Jupix, Alto, and 1,000+ tools via Zapier. No manual data entry, full enquiry trail.
Estate Agency Use Cases
Valuation Lead Callbacks
Vendor fills in valuation request → LimeCall triggers callback → valuer connected in 28s → appointment booked on the call.
Rightmove Buyer Enquiries
Buyer clicks "Contact Agent" on Rightmove → webhook fires → your agent is connected before any other agency has read the email.
New Instruction Follow-Up
Website vendor enquiry at 10pm → queued in LimeCall → first agent call at 9am → instruction secured before competitors respond.
Lettings Enquiry Routing
Lettings enquiries routed to your lettings team, sales to sales — no cross-team confusion, faster response, higher conversion.
"We were losing valuations to competitors who called faster. LimeCall changed that overnight. Our agents now call within 28 seconds of a Rightmove lead arriving. In 6 months we've booked 42% more valuations and generated £1.8M in additional fees. The branch routing means the right person always handles the right area."
LimeCall vs. Traditional Enquiry Handling
| Feature | LimeCall | Email / Phone Tag | Contact Form | Live Chat |
|---|---|---|---|---|
| Response time | 28 seconds | Hours or next day | 1–48 hours | Agent dependent |
| Portal lead integration | ✅ Rightmove & Zoopla | ⚠️ Manual check | ❌ None | ❌ None |
| Out-of-hours capture | ✅ Queue + AM callback | ❌ Missed or voicemail | ✅ Form stored | ❌ No agent |
| Branch routing | ✅ By postcode | ⚠️ Manual transfer | ❌ None | ⚠️ Manual |
| CRM auto-logging | ✅ Reapit, Dezrez, Alto | ⚠️ Manual entry | ⚠️ Basic only | ⚠️ Limited |
| Viewings conversion | 🟢 3.7× more booked | 🟡 Standard | 🔴 Low (slow) | 🟡 Medium |
Integrates with Your Estate Agency Tech Stack
LimeCall connects to Reapit, Dezrez, Jupix, Alto, Rightmove, Zoopla, and 1,000+ tools via Zapier. Every callback is automatically logged — contact name, number, property address, call duration, and agent notes — keeping your CRM accurate without manual data entry. Setup takes under 5 minutes with no developer required.
View all integrations →Why Speed to Lead Wins Instructions
78% Instruct First to Call
Research across UK estate agencies shows 78% of vendors instruct the first agent who calls them back. Speed is the single biggest differentiator in a competitive market.
The 28-Second Window
LimeCall connects leads to agents in 28 seconds. Industry average response time is over 2 hours. That gap is where your agency wins — or loses — every instruction.
£285k Average Property Value
At £285k average UK property value and 1.5% fee, each missed instruction costs your agency £4,275 in lost fees. LimeCall pays for itself with a single valuation booking.
Frequently Asked Questions
Does LimeCall integrate with Rightmove leads? ▾
Yes. LimeCall connects to Rightmove lead notifications via webhook or email parsing. When a buyer submits an enquiry on Rightmove, the lead is automatically passed to LimeCall, which triggers an instant callback connecting your agent with the buyer within 28 seconds. The same integration works with Zoopla, OnTheMarket, and any other portal that sends lead emails or supports webhooks.
How do I set up the portal webhook integration? ▾
Setup takes under 10 minutes. In your LimeCall dashboard, go to Integrations and copy your unique webhook URL. Paste this into your Rightmove or Zoopla lead delivery settings, or configure it via Zapier if you prefer a no-code approach. LimeCall then listens for incoming lead data and triggers the callback flow automatically. Full step-by-step documentation is available in our help centre, and our onboarding team will assist with setup.
Is LimeCall GDPR compliant for property leads? ▾
Yes. LimeCall is fully GDPR compliant. All contact data is encrypted in transit and at rest, stored on EU infrastructure, and subject to configurable retention periods. We sign Data Processing Agreements (DPAs) as standard. Property enquiries processed via Rightmove or Zoopla carry the buyer's portal consent; LimeCall processes this data only for the callback service and does not share it with third parties. Full GDPR documentation is available at limecall.com/gdpr.
Can LimeCall route enquiries to the right branch automatically? ▾
Yes. LimeCall's intelligent routing can direct calls based on postcode, property type, or the page that triggered the callback. For multi-branch agencies, this means SW1 enquiries go to your Kensington office, M1 to Manchester, and so on — automatically, without any manual triage. You configure routing rules in the dashboard, and agents at the correct branch are called first, with fallback to next available if unanswered.
What happens to property enquiries that arrive after hours? ▾
After-hours enquiries are captured and queued in LimeCall. Your team sees them prioritised in the dashboard first thing in the morning, and LimeCall can trigger automatic callbacks the moment your agents go online. Research shows 78% of vendors instruct the first agent to call them back. By being first to call — even for last night's enquiries — your agency wins the instruction before the competition has opened its email.
Which estate agency CRMs does LimeCall integrate with? ▾
LimeCall integrates natively with Reapit, Dezrez, Jupix, and Alto via API or Zapier. Every callback is automatically logged — contact name, number, property enquired, call duration, and agent outcome — keeping your CRM accurate and your pipeline up to date. For CRMs not on this list, Zapier connects LimeCall to 1,000+ tools with no developer required.
How quickly can an estate agency go live with LimeCall? ▾
Most estate agencies are live within 5 minutes. Add the LimeCall widget to your website using a single code snippet or Google Tag Manager, configure your branch routing and agent assignments, and the system is active immediately. Portal webhook integrations typically take an additional 10 minutes. No developer or IT resource is required, and our onboarding team is available to assist every step of the way.
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