Automated SMS Notifications

Stay Informed with SMS Notifications

Automatically send SMS alerts for new leads, missed calls, appointments, and more. Keep your team responsive and your customers informed — without lifting a finger.

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Higher open rate vs email

28s

Avg delivery time

98%

SMS open rate

5 min

Setup time

What SMS Notify can do for you

Instant Lead Alerts

Get an SMS the moment a new lead comes in. Your team knows immediately, so they can respond while the lead is hot.

Call Event Notifications

Receive SMS alerts when a call is missed, completed, or recorded. Stay on top of every customer interaction.

Appointment Confirmations

Automatically send SMS confirmation texts when someone books a call or meeting through LimeCall.

Reminder Sequences

Set up multi-step reminder sequences — send texts 24 hours, 1 hour, and 15 minutes before scheduled calls.

Custom Triggers

Build custom notification triggers based on CRM updates, form submissions, or any LimeCall event.

Team Notifications

Notify individual reps, team leads, or entire teams via SMS when important events happen.

Set up in 3 steps

Choose your trigger

Select the event that should trigger an SMS — new lead, missed call, booking, or custom event.

Write your message

Compose the notification SMS. Use dynamic fields to include lead name, time, phone number, and more.

Set recipients

Send to the assigned rep, a team, or a phone number. Notifications fire automatically, every time.

Frequently Asked Questions

What types of SMS notifications does LimeCall send?

LimeCall sends SMS notifications for a wide range of events: new inbound leads, missed calls, completed calls, appointment confirmations, booking reminders, and custom CRM-triggered events. You can configure which events fire an SMS and who receives them.

Can I customize the SMS notification content?

Yes. Every SMS notification template is fully customizable. You can insert dynamic fields such as the lead's name, phone number, the time of the event, the assigned rep's name, and more. Changes take effect immediately with no code changes needed.

Does LimeCall send SMS to both my team and leads?

Yes. LimeCall can send SMS notifications to your internal team (alerting reps and managers of new leads or missed calls) and to your leads and customers (appointment confirmations, reminders, follow-up messages). Both directions are configurable independently.

How do I set up SMS notifications in LimeCall?

Setting up SMS notifications takes about 5 minutes. Log in to your LimeCall dashboard, navigate to Automations, choose your trigger event, write your message template, and select your recipients. Notifications will fire automatically from that point on.

Is there a limit on how many SMS notifications I can send?

SMS notification volume depends on your LimeCall plan. Each plan includes a set number of SMS messages per month. If you exceed your limit, additional SMS are billed at a per-message rate. You can view your current usage and upgrade at any time from the dashboard.

Never miss a lead or a call again

Set up automated SMS notifications once, and LimeCall keeps you and your team informed automatically.

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