Virtual PBX for Modern Sales Teams —
No Hardware Required
Replace your legacy office phone system with a cloud PBX that scales with your team. IVR, call routing, extensions, voicemail, and call recording — all managed from a browser.
What is a virtual PBX — and why does it matter?
A PBX (Private Branch Exchange) is the phone system that manages internal extensions and routes incoming calls to the right person or department inside your business. Traditional PBX systems require physical servers installed on your premises, copper wiring, and expensive telecom engineers to configure and maintain.
A virtual PBX — also called a cloud PBX or hosted PBX — moves all of this infrastructure into the cloud. You get the same call routing, IVR menus, extensions, and voicemail functionality, but with zero hardware, zero maintenance contracts, and the ability to manage everything from a web browser in minutes rather than weeks.
LimeCall's virtual PBX goes further: it integrates directly with your CRM, enables the 28-second callback widget, and gives sales teams powerful outbound calling capabilities — all from a single platform.
LimeCall virtual PBX features
IVR / Auto-attendant
Build multi-level IVR menus with custom greetings. Route callers to Sales, Support, Billing, or any team — automatically, 24/7.
Intelligent call routing
Route calls by agent availability, skills, round-robin, geography, or time of day. Never lose a call to the wrong person or voicemail again.
Extensions for every team member
Give every agent their own extension number. Internal transfers, direct extensions, and ring groups all work exactly like a physical PBX — without the hardware.
Hold music & custom greetings
Set professional hold music and custom welcome greetings for every queue, department, or time of day. Brand every call interaction.
Voicemail to email
Missed calls go to voicemail automatically. Voicemail recordings are transcribed and delivered to your inbox so no message is ever missed.
Call recording
Record every call automatically. Review recordings for compliance, quality assurance, and sales coaching. Store unlimited recordings in the cloud.
Who uses LimeCall's virtual PBX?
Remote & distributed teams
A virtual PBX is built for remote-first teams. Every agent connects from any device, anywhere. One shared phone system regardless of where your team works.
Multi-location businesses
Connect multiple offices, stores, or branches into a single phone system. Transfer calls between locations, share extensions, and manage everything from one dashboard.
Growing SMEs
Small and mid-size businesses get enterprise-grade call routing without the enterprise price tag. Scale from 5 to 500 agents without changing your phone system.
Virtual PBX vs traditional PBX vs standard VoIP
| Feature | LimeCall Virtual PBX | Traditional PBX | Standard VoIP |
|---|---|---|---|
| Setup time | Minutes | Weeks to months | Hours to days |
| Hardware required | None | Servers, wiring, phones | IP phones or adapters |
| IVR / auto-attendant | Yes — fully configurable | Yes (complex to change) | Basic or add-on only |
| Works for remote teams | Yes — fully remote | On-premise only | Partial |
| CRM sync | Yes — 50+ integrations | Rare / expensive | Basic only |
| Callback widget | Yes — 28-second callback | No | No |
| Monthly cost (small team) | From $29/mo | $5,000–$50,000 upfront | $15–$30/user/mo |
Frequently Asked Questions
What is a virtual PBX and how does it differ from a traditional PBX?
Can a virtual PBX support remote and distributed teams?
What is IVR and does LimeCall's virtual PBX include it?
How does LimeCall's virtual PBX compare to traditional VoIP?
Is there a contract required for LimeCall's virtual PBX?
Replace your legacy PBX today
Get a full-featured cloud PBX with callback automation, CRM sync, and call recording — all from a single platform. No hardware, no engineers, no contracts.
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