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Callback Software

Connect With Every Customer
In Under 28 Seconds

LimeCall's callback widget sits on your website and connects visitors to your sales team in seconds — not hours. Increase call volume by 80% and cut response times to near zero.

28s avg. callback time 80% more call requests 20% lower operating costs

30-day money-back guarantee · Free plan available

How Callback Works in 3 Steps

From visitor intent to live conversation in under 30 seconds.

01

Visitor Requests a Callback

Your LimeCall widget appears on your site. A visitor enters their number and clicks "Call Me" — it takes under 10 seconds.

02

LimeCall Connects Both Parties

LimeCall simultaneously dials your sales rep and the customer. Both pick up and are instantly connected — in under 28 seconds.

03

Data Logged Automatically

The call is recorded, tagged, and synced to your CRM. Your rep has full context — no data entry, no missed follow-ups.

Built for High-Converting Sales Teams

Every feature in LimeCall is designed to reduce friction, increase answer rates, and help your team close more deals.

Callback in 28 Seconds

Your visitor requests a callback and LimeCall connects them with your sales rep in under 28 seconds — while they are still engaged and interested.

Call Recording & Playback

Every callback is recorded and stored securely. Review conversations, train your team, and ensure quality — all from your LimeCall dashboard.

Automatic Call Tagging

AI-powered tagging categorizes every call automatically. Add custom tags manually to segment leads and build smarter follow-up workflows.

Performance Analytics

Detailed call logs, response-time reports, and custom dashboards show exactly how your team is performing and where you can improve.

Smart Lead Distribution

Route every callback to the right agent based on skills, availability, territory, or round-robin rules — no manual triage required.

Web to Text (SMS)

If a visitor prefers text over a call, let them start an SMS conversation right from your website widget — all managed in one inbox.

Callback Software vs. Other Options

See how automated callback compares to phone systems and live chat for converting website visitors.

Feature Callback Software (LimeCall) Phone System / IVR Live Chat
Response time 28 seconds Customer waits on hold 1–5 minutes
Initiated by Customer (no hold music) Customer (hold queue) Customer (text chat)
Conversion quality Live voice call Live voice call Text chat
Missed call recovery ✓ Auto follow-up + SMS Voicemail only Bot replies
CRM integration ✓ Automatic sync Manual logging Varies
Call recording ✓ Included Add-on cost
Lead analytics ✓ Full tracking Limited Limited
Setup time < 5 minutes Hours / days 30–60 minutes

Results Our Customers Actually See

80%
More Call Requests
3x
Higher Conversions
20%
Lower Op. Costs
4.6/5
G2 & Capterra

"Since adding LimeCall to our site, the number of inbound calls has increased by over 80%. Our sales team loves it — they're connecting with leads while they're still hot."

— Head of Sales, LimeCall Customer

Frequently Asked Questions

What is customer callback software?
Callback software places a widget on your website that lets visitors request an immediate phone call from your sales or support team. LimeCall dials your rep and the customer simultaneously, connecting them in under 28 seconds.
How does LimeCall reduce operating costs?
By automating call routing, follow-ups, and lead distribution, LimeCall reduces the manual effort required to manage inbound calls. Customers report up to 20% reduction in operating costs after implementing LimeCall.
Can I set business hours for callbacks?
Yes. You can configure your available hours, holiday schedules, and out-of-office behavior. When your team is unavailable, visitors are prompted to schedule a callback for a specific time slot.
Does LimeCall integrate with my CRM?
LimeCall integrates with HubSpot, Salesforce, Pipedrive, Zoho, and many more via native integrations and Zapier. All call data, recordings, and lead info sync automatically.
What happens if no one is available to take a callback?
LimeCall automatically schedules a follow-up, sends alerts to your team via SMS and email, and can present the visitor with a scheduling widget to pick their preferred callback time.
How is LimeCall different from a standard contact form?
Contact forms create cold leads that go stale over hours or days. LimeCall initiates a live phone conversation within 28 seconds — when the prospect is most engaged. This dramatically increases conversion rates.

Stop Losing Leads to Slow Response Times

Every minute you wait to call a lead, your odds of connecting drop by 10x. LimeCall closes that gap automatically.

30-day money-back guarantee · Cancel anytime